Shipping & Returns
Shipping Costs
Shipping and handling charges, as well as delivery dates, will be estimated at checkout based on the shipping options you choose and the availability of the item.
Returns
Returns or exchanges can be made within 15 days of purchase under the following conditions:
There is a manufacturing flaw or defect in the item.
The item does not conform to legally approved specifications.
The item is not in accordance with the agreement.
Further Information
For more information on this piece, please feel free to contact our team by filling out the form (add link to contact us page) or reaching us via WhatsApp at +973 39755788.
Care Instructions
How to Preserve your Pearls
Pearls are very delicate gemstones, the softness of pearls means they require special care unlike other gems. Pearls cannot be restored to their previous form or shine once damaged, therefore it is important to follow the below steps to keep your pearls in their best form.
Step 1
Store pearls away from your other jewelry to avoid scratches. Pearls must be stored in a way where they are allowed to breath, avoid storing them in plastic.
Step 2
Do not use any chemicals to clean your pearls. Wipe your pearls with a delicate piece of cloth and some water.
Step 3
Do not expose your pearls to any chemicals including soap, shampoo, perfume or makeup. Take your pearls off before showering, applying makeupor perfume and once it settles put on your pearl jewelry.
Sourcing & Materials
ETHICAL ELEGANCE
At MATTAR, we uphold the highest standards by sourcing our pearls exclusively from local licensed divers, with each pearl meticulously inspected and certified.
In contrast to cultivated pearls, which involve inserting a foreign object into the oyster and can harm the environment, Bahrain’s natural pearls form without human interference. Our collection process is both gentle and respectful, as licensed divers gather oysters by hand, ensuring minimal impact on their pristine habitat.
Metal and Stones
MATTAR assures that all diamonds are of VS1 grade or higher, all gemstones used are of the finest quality, and all pieces are crafted from 18-karat gold.
Our Commitment
At MATTAR, we are dedicated to delivering unparalleled customer satisfaction. We meticulously handpick each pearl and gemstone to meet our exacting standards, ensuring our clients receive the exceptional quality they have come to expect from us. Our jewelry is crafted with intricate precision and undergoes rigorous quality checks to guarantee satisfaction with every piece.